Privacy Policy

2.1 Introduction

We value your privacy and are committed to protecting your personal data. This policy explains how we collect and use your information.

2.2 Data We Collect

Name, email address, phone number, and postcode (when submitting forms)
Project details provided during consultations
Website usage data (via cookies or analytics)

2.3 How We Use It

To respond to enquiries and provide quotes
To arrange installations and communicate updates
To improve our website and services
To send promotional offers (only with your consent)

2.4 Data Protection

We store your data securely and do not sell or share it with third parties except when necessary to fulfil your request (for example, deliveries or finance applications).

2.5 Your Rights

You can request to view, amend, or delete your data using our contact form or by calling 0141 471 9145.

2.6 External Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

2.7 Policy Updates

This policy may be updated periodically. The latest version will always be displayed on this page.

Last Updated: November 2025

Website forms and optional analytics

Our enquiry form uses Formspree to securely process your name, email address, postcode, optional phone number and message so our team can respond. Please avoid including sensitive personal information. You can also contact us by phone.

With your permission, Google Analytics helps us understand how the website is used and whether visitors click a telephone link or successfully send an enquiry. We do not send your form answers to Analytics. With the same optional permission, Microsoft Clarity provides heatmaps and session recordings to help us improve the website. Enquiry form content is masked and we do not send names, contact details or messages as analytics events. A telephone click does not tell us whether a call connected.

Analytics is off until you accept it. Your choice is saved in this browser, and you can change it using Cookie settings in the footer. Choosing necessary only keeps the website and enquiry form available. With analytics enabled, Google Analytics cookies may be stored for up to two years. Clarity uses its own analytics cookies, including _clck and _clsk. If you withdraw permission, we clear these first-party cookies and reload the page to stop the analytics scripts. You can then continue with necessary cookies only.